Privacy Policy

Effective Date: 10 March 2025

At Techy Company, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website (https://techycompany.co.za/) and related services.

1. Information We Collect

We may collect the following types of information when you use our website or services:

  • Personal Information: Name, email address, phone number, and billing details when making purchases or booking repairs.
  • Device Information: IP address, browser type, and operating system to improve our website experience.
  • Order & Repair Information: Details related to product purchases, device repairs, and service bookings.
  • Cookies & Tracking Data: Information on browsing behavior, collected through cookies and analytics tools.

2. How We Use Your Information

We use the collected data to:

  • Process orders, bookings, and payments.
  • Provide customer support and respond to inquiries.
  • Improve website functionality and user experience.
  • Send promotional offers, updates, and service notifications (you can opt out anytime).
  • Prevent fraud and enhance security measures.

3. Data Sharing & Third-Party Services

We do not sell or share your personal data with third parties, except:

  • Service Providers: Payment processors, courier services, and technical support teams necessary to fulfill orders.
  • Legal Requirements: If required by law or to protect our business from fraud or security threats.
  • Analytics Tools: Google Analytics and similar platforms to improve website performance.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption and secure servers. However, no system is 100% secure, and we encourage users to take precautions when sharing personal data online.

5. Your Rights & Choices

You have the right to:

  • Access & Correct Your Data: Request a copy of your data or update incorrect information.
  • Opt-Out of Marketing: Unsubscribe from promotional emails via the provided link.
  • Delete Your Data: Request data removal, subject to legal or operational requirements.

6. Cookies & Tracking Technologies

We use cookies to enhance user experience. You can adjust cookie settings in your browser, but disabling them may affect website functionality.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices, and we recommend reviewing their policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website signifies acceptance of the revised policy.